Gannon's gain is preventing your loss
Loss control is the one solution that benefits both the insurer and the insured, and Gannon Associates has taken the initiative to cut claims, hold down premiums, minimize risks, protect property and, most importantly, keep people safe. That initiative is known as Loss Control Claims Management, and it is something not required of insurance agencies and which few include among their services.
"The tendency for most insurance agencies is to leave this (loss control) up to the companies," said Claims Management Specialist David Reilly, whose extensive background in claims, backed by experience in underwriting and sales, made him the right person to take the helm of Gannon's loss control team. "It is not something we have to do, but something we believe we should do for the businesses and people we insure."
The Towanda-based agency is committed to providing this service. Now six months into the program, the agency serves customers in offices from Elmira, N.Y., to Shippensburg, Pa., offering coverage from about 75 insurance companies or carriers. That's literally from A to Z - Allstate to Zurich - and Reilly is pleased to be the man in the middle, with the able assistance of team members, David Snyder and Jesse Funk.
Reilly oversees a gamut of claims spanning workers compensation, property damage, equipment loss, auto accidents, theft and general liability. Snyder works with the larger commercial customers and Funk with the rest. Their jobs include inspections, risk management, hazard identification and loss prevention. They determine the risks before insuring and, on the loss control side, how to manage risks after insurance is provided.
"The goal is for us to be valuable to our customer, but we're also a resource for the insurer," explained Reilly.
Reilly came to Gannon's in 2004 after about eight years at Tuscarora Wayne Group of Companies, where he went from underwriting to claims, specializing in property and casualty. In 2003, he earned his Chartered Property Casualty Underwriter (CPCU) designation after required courses in the financial and operational aspects of insurance, as well as risk management, and was accredited as an Associate in Claims (AIC) in 2004, trained in enhanced skills in that particular discipline. Reilly, who earned a Master's Degree in Criminology before embarking on a career in insurance, is also certified in residential building damage estimating and certified loss adjusting, becoming accredited as a Certified Insurance Counselor in 2009.
Article submitted by Gannon Associates.